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Delete your account

SKYFUSE · PSU Pro, LLC
Effective November 6, 2026

You can delete your SKYFUSE account and the data that goes with it at any time, in the app or by email. Deleting the app from your phone does not delete your account.

Delete in the app

  1. Open SKYFUSE and go to Settings.
  2. Tap Account, then Delete account.
  3. Confirm. The app shows that deletion will be completed within 30 days.

This works for guest accounts and for accounts with Apple or Google sign-in.

Delete by email

If you cannot open the app, for example because you no longer have the phone, email chad@psupro.com with the subject “Delete my SKYFUSE account”. Tell us which sign-in you used (Apple, Google or guest) and, if you can, your sky name. We will reply to check that the account is yours, so that nobody else can delete it.

What happens, and when

  • Right away: you are signed out, and removed from crews, friend lists and chat.
  • Within 30 days: the account is deleted for good. Until then you can cancel the deletion by emailing chad@psupro.com. After 30 days it cannot be undone.

What is deleted

  • Your profile: sky name, email address (if you gave one), age answer, progress and settings.
  • Your crew data, chat messages and friend list.
  • Your sign-in and your RevenueCat purchase record.
  • Any coins, boosters and lives left in your account, including any you paid for. They cannot be recovered.

Deleting your account does not give you a refund. Ask Apple or Google about refunds.

What is kept, and why

What Why For how long
Purchase and ledger records, and the offers you bought, under an anonymous ID that no longer points to you Tax, accounting, refunds, chargebacks and fraud checks 7 years
Reports and moderation records about abuse Keeping players safe Up to 1 year
Backup copies of the deleted data Recovering from a system failure They roll off within 35 days

Apple and Google keep their own records of your purchases under their own policies.

If you linked a guest game to a sign-in and kept the other game, the game you gave up is deleted.

Questions

Email chad@psupro.com. Our Privacy Policy explains everything we collect and why.

Questions about this document? Email chad@psupro.com.