Terms of Service

1. Who we are and what these terms cover

PostMelon (“PostMelon”, “the app”, “the service”) is an AI social studio made by PSU Pro, LLC (“PSU Pro”, “we”, “us”). It helps you write, schedule and publish posts to social networks you connect, and it offers a web version and a public API. These Terms of Service are a contract between you and PSU Pro. By creating an account or using PostMelon you agree to them. If you do not agree, do not use the service. Questions: support@psupro.com.

2. Your account

You need an account to use PostMelon. You must give accurate information, keep your sign-in details and API keys secret, and tell us at once if you think someone else has used your account. You are responsible for what happens under your account. You must be at least 13 years old; PostMelon is not for children under 13, and if you are under the age of majority where you live, you need a parent or guardian to agree to these terms for you.

3. Connecting your social accounts

PostMelon publishes to a social network only after you connect your account there and only when you ask it to (or schedule a post). You authorize PostMelon to publish content you create and to read post metrics on your behalf using the access you granted. You can disconnect any account in the app at any time, and you can also revoke access from that network’s own settings. Each network has its own terms and rules (for example X, Meta, TikTok, Google/YouTube, LinkedIn, Pinterest and Bluesky). You are responsible for following them. A network may limit, reject or remove a post or suspend an account, and we are not responsible for what a network does.

4. Your content

You keep ownership of the text, images, video and other material you create, upload or publish with PostMelon (“your content”). You give PSU Pro a limited, worldwide, non-exclusive license to store, process, display and transmit your content only as needed to run the service for you: saving your drafts, generating AI output, scheduling, publishing to the networks you choose and showing you analytics. You are responsible for your content. You promise that you own it or have the right to use it, and that posting it does not break the law or anyone’s rights.

5. AI-generated content

PostMelon uses artificial intelligence to draft text and create images or video. AI output can be wrong, repetitive, or similar to output produced for other people, and it may not be suitable for your purpose. You are responsible for reviewing everything before you publish it, including facts, claims, tone, copyright and any disclosure that a network or law requires for AI-generated or sponsored content. We do not guarantee that any post will reach an audience, go viral, or perform in any way. Viral scores and suggestions are estimates, not promises. The text you submit for AI processing is handled by our AI providers as described in the Privacy Policy.

6. Acceptable use

You may not use PostMelon to: break the law; post spam, scams, malware or deceptive or misleading content; harass, threaten, defame or exploit anyone; post sexual content involving minors or any content that endangers children; post hate content or incitement to violence; impersonate a person or organization; infringe copyright, trademark, privacy or other rights; run fake or coordinated inauthentic accounts; evade or attack any network’s rate limits or rules; scrape, reverse engineer or probe the service; resell access without our written permission; or interfere with the service or other users. We may remove content, limit features or suspend accounts that break these rules or that put the service, users or social networks at risk.

7. Plans, subscriptions and billing

PostMelon has a Free plan and paid subscriptions (Plus and Pro) with higher limits. Paid subscriptions are sold through the Apple App Store or Google Play and managed through RevenueCat. Prices are shown in the app before you buy and may vary by country. Subscriptions renew automatically each month or year until you cancel. A free trial, where offered, converts to a paid subscription unless you cancel at least 24 hours before it ends. Payment is charged to your Apple ID or Google Play account. You can cancel or change your plan any time in your device’s subscription settings (App Store > your name > Subscriptions, or Google Play > Payments & subscriptions > Subscriptions); cancellation takes effect at the end of the current period. Refunds are handled by Apple or Google under their policies. Limits for each plan (AI generations per day, images and videos per month, connected accounts, queued posts and API calls) are shown in the app and may change with notice.

8. API and API keys

Plus and Pro plans include access to the PostMelon REST API and MCP server using API keys you create in Settings. Keep keys secret; anything done with your key is treated as done by you. Respect the call limits of your plan. You may revoke a key at any time in the app, and we may revoke keys that are abused or leaked.

9. Third-party services

PostMelon relies on services we do not control, including social networks, Apple and Google, Firebase (Google Cloud), RevenueCat, and AI providers. They can change, go down or end access, and their own terms apply to your use of them. We are not responsible for their availability or conduct.

10. Our property

PostMelon, the Melo mascot, the software, design and text of the service belong to PSU Pro, LLC or its licensors and are protected by law. We give you a personal, non-exclusive, non-transferable license to use the app for its intended purpose. You may not copy, modify, distribute or create derivative works of it except as the law allows. If you send us feedback, we may use it without owing you anything.

11. Ending your use

You can stop using PostMelon at any time and delete your account in Settings > Delete account, which removes your data as described in the Privacy Policy. Deleting your account does not cancel an App Store or Google Play subscription; cancel it in your device’s subscription settings first. We may suspend or end your access if you break these terms or if we must by law, and we may stop offering the service with reasonable notice. Sections that by their nature should survive (such as ownership, disclaimers, limits of liability and governing law) survive.

12. Disclaimers

PostMelon is provided “as is” and “as available”. To the fullest extent the law allows, PSU Pro disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the service will be uninterrupted, error-free, or that scheduled posts will always publish at the exact time or at all (networks may reject or delay them). We do not promise any particular reach, engagement or result.

13. Limit of liability

To the fullest extent the law allows, PSU Pro, LLC and its owners, employees and contractors are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost audience, lost data or lost goodwill, arising from your use of PostMelon. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us for the service in the 12 months before the claim or US $100. Some places do not allow certain limits, so parts of this section may not apply to you.

14. Disputes and governing law

If you have a problem, email support@psupro.com first and give us 30 days to work it out informally. These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. If we cannot resolve a dispute informally, it will be decided exclusively in the state or federal courts located in Hillsborough County, Florida, and you and PSU Pro consent to those courts’ jurisdiction and venue. Nothing here limits rights you have under consumer protection laws that cannot be waived.

15. Changes to these terms

We may update these terms. If a change is material we will tell you in the app or by email before it takes effect. Continuing to use PostMelon after the effective date means you accept the updated terms. The “Last updated” date at the top shows the current version.

16. Contact

PSU Pro, LLC, support@psupro.com. Support and updates: https://psupro.com/postmelon